Within the last 12 months we have conducted 217 factory audits which provide us with the most up to date position of our supplier base across all regions.
Ethical sourcing is a complex matter, that reaches the global retail environment and requires a commitment from world organisations and factory owners themselves to achieve systemic change. At Best&Less, the movement of ethical sourcing is not new, and something we have worked towards for over six years. Our Ethical Sourcing Code (ESC) outlines our code of conduct and policies in relation to social, environmental and standards of compliance that we require from our business partners. The ESC covers thirteen points and each one represents the values of our business. Our code is translated into Chinese and Bangla and is displayed in our factories for all workers to read. Our Ethical Sourcing Code can be viewed here.
Best&Less employs responsible sourcing policies and maintains stringent supplier selection and onboarding practices. This requires all suppliers to sign and agree to abide by our ESC prior to working with us. Best&Less recently introduced a global auditing program carried out by an independent third party – this specifically covers ethical, social and environmental factory conditions and mandates alliance to our Ethical Sourcing Code. Within the last 12 months, 217 direct suppliers were audited across ethical, social and environmental parameters by a specialist independent third party. Our aim was to audit all second-tier factories during 2020 which has been put on hold due to COVID.
The factories we work with are additionally fully compliant with Social Compliance Initiatives and have passed many other audits such as BSCI, Sedex, Disney and Walmart.
In order to ensure compliance of our standards we regularly conduct in-line and final inspection in the factories. Our teams regularly visit and audit factories to ensure these standards are maintained, and we seek to retain long-term supplier partnerships. B&L continually provide training and support for their suppliers and teams through COVID, with the help of the China office and via video conferencing. We supported our suppliers and their workers through COVID by honouring orders and payments, and continuing to place new orders and stay in close communication.
We hold a zero-tolerance policy for the use of child labour, forced labour or prison labour in the manufacturing of our garments. We strive for full transparency and do not allow outsourcing or subcontracting unless sub-contractors are audited and approved also.
Dec 2020 - We have initiated a Workers Grievance Hotline in all factories through a third-party organisation. All workers will have access to a VOIP toll-free hotline with multiple methods of contacting the hotline in their own language, which will keep the worker anonymous but report to B&L on any conditions in the factories that are not acceptable as part of our Ethical Sourcing Code. Posters are setup in all factories and individual cards will be handed out to all workers so that they can easily access the hotline and anonymously report any wrongdoing.
The majority of our products are produced in China, followed by Bangladesh, India, Pakistan and Cambodia. Please note: We ban the use of cotton from Uzbekistan.
View our supplier list here.