We are very sorry to hear of these issues you encountered and for any frustration caused by this negative experience.
There may be an issue when customers are placing their order on a mobile device or tablet and checking out as a guest as it keeps bringing them back to the cart.
If you have an online account set up you can try signing in to your account and checking out this way. Or if you want to proceed as a guest you can try placing the order on another device.
Alternatively if you would prefer to contact our friendly customer care team on 1300 135 766 then they will assist in placing this order for you.
Please click here for a step by step guide on how to set up an online account.