In the rare instance that you feel your online purchase does not meet the quality standards you expect please return to your local store with the purchase and a copy of your Order Confirmation email (which is your proof of purchase). Our friendly customer service team will assess your return and once approved they will offer a suitable form of redress.
If it is not convenient to return to a local store then please contact our Customer Care Team by clicking HERE with a description and image of the fault or damage and they will happily assist.