Customer Service - Live Chat

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15 comments

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    Kelly Slater

    How do you access the live chat?

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    Best & Less

    Hi Kelly! In the bottom right hand corner there's a 'Support' button - you can select that to launch our live chat and if there is a team member available they will be right with you!

    Please note our live chat is available from 9:00am-8:00pm Mon-Fri, and 9:00am-6:00pm on Saturday and Sunday. 

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    Tokerau Priscilla Rahui

    Hi, I have message bestanless how do I go about returning what I ordered online last week and it arrived on Monday but size is just a bit small so I want to exchange the size

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    Tokerau Priscilla Rahui

    Or can I just go into any best&less here in Victoria and exchange the size

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    Farz hoq

    I bought a kid’s top less than 2 months ago. Very disappointed with the quality as the top faded color after washing it 2/3 times following the washing instruction. How can I go about refund. I do not want to exchange because I can’t trust on quality of your product at all

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    Linda Dara

    Hi I got a Order on 27/07 I would like to know We would receive it .

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    Farz hoq

    I have been trying to contact best and less customer service team almost 3 weeks. They did not reply my my email back. Called customer service line but no one answered my call. Very annoying service!!

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    AJ

    What rubbish. Your chat system is not active (it only takes you to this page) and we have sent emails for weeks with no response. We have sent some items back for refund over a month ago and still no refund. Cant find anyone via phone either. Lodging a request with NSW Fair Trading today.

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    Danielle Edwards

    Hi,
    I have just made an online order, and I don't understand why I was charged $10 delivery fee when I put the STAYSAFE code in as I have previously done for orders, and as it states all over your site.

    I deliberately ordered over the $60 again this time to receive free delivery however I have now been charged it and I'm not very happy.

    Please advise how I go about getting this refunded

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    Sarah-jane c

    Hi, regarding my order 27516759, would it be possible to change all the sizes to a 13?
    Thankyou

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    Kerri

    looking for NRL Eels baby jersey have looked in all local stores and not available online are you able to help find one?

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    Iman kassab

    Hi just I want to tell you Why don’t send me a card by the way I have number with you

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    Iman kassab

    Please answer me

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    Maria Akle

    Looking for an nrl wests tigers scarf in postcode 2257

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    Taniya

    I tried to ring....No. I tried live chat...No I tried Bot chat... Useless to the point of being comical... Clearly it's cheaper for this company to not hire any staff for customer interactions- I've heard you don't respond to emails either. So this will be the last time I buy from Best and less

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